We uphold the ISPA Code of Conduct by not registering domain names in our own name. All domain names are registered in your name as the rightful owner.
Processing of Registrations:
All domain name registration orders are activated upon confirmation of payment. The registration is then submitted to the appropriate registrar/registry to be processed. Majority, if not all, domain name registrations are processed automatically.
Domain propagation is the process of the registrar publishing the domain name (or changes) in the root DNS servers, ISPs acquire records from these root servers, ISPs to other ISPs and so on until you see the changes reflect on your computer with your internet service provider. Some service providers update their records more often than others and receive changes faster. As a result of this, often you will not be able to get to your website by its’ domain name but a friend can. Simply wait out until the changes propagate to your ISP. Propagation can take anything from 5 minutes to 72 hours.
All cancellations must be received 35 days before due date of the annual domain name renewal. Any cancellation received after this could result in an additional term being billed by our automated billing system. Should payment for the annual domain name renewal not be received in time the relevant registrar may cancel (delete) your domain name from their root DNS servers.